Payment is made with Google Checkout, a secure, user-friendly platform that offers excellent customer support, should the unthinkable ever happen. For the record, we've never had a client-initiated chargeback or dispute.
3.
Returned on time, or a 200% refund.
We want you to have confidence in our deadline, so we're making it easy for you to punish us. Any portion of your paper returned late is subject to a 200% refund. Please note that after-hours (click for hours) purchases are treated as if they had been submitted at the start of the next business day.
4. Fast, personalized, service
We
put you in direct contact with your editor as soon as a match is made, using the content of your paper as a guide. While
this process differs from case to case, we have historically matched more than 97% of our clients within two hours of payment. Simply send your document to submit@universityessay.com, and we'll take care of the rest.
5.
A free, 24-hour re-edit is included in every purchase.
Our philosophy is simple: excellent editors (and the papers on which they work) undergo the process twice. Simply email the revised version to your editor,
and we'll return it within one business day.
6.
Please, keep in touch.
All comments and critiques
are welcome. While we've hired some of the most talented editors in the business, there's always room for improvement. (We thrive on feedback).
